Why does my direct debit payment show as pending?

Don’t worry. Payment was set up correctly. Direct debit payments get processed a few times a day and only then will the status change from “Pending” to “Paid.”

When a direct debit is made, the transaction can be deleted ONLY shortly after it was created. If the status is still in "pending"  stage and there is a delete or cancel button you can delete the payment. The Delete/Cancel button will disappear once the payment has been processed and you will need to contact your property manager for refunds etc.

See here for more detailed instructions on How to Delete a Payment