Overview 

Maintenance requests allow residents to report maintenance issues directly through the portal, ensuring property management is notified and can track, prioritize, and respond to repair requests efficiently.

This article explains how to create a new maintenance request, including how to provide the necessary details, attach supporting photos if applicable, and submit the request for review.

Steps 

To create a maintenance request

1. Sign into your portal account and click the Maintenance icon in your taskbar.
   
   
   
   
   
2. Then click the New Request button on the right hand side.
   
   
   
   
3. Accept the Terms Agreement and click Continue
   
4. Fill in the necessary information. If you wish, you have the option of uploading a picture as well.
   
   
   
   
5. Finally, click  the Submit Request button found on the bottom of the page. This request will be sent to your management for review.